Legal Information
Cancellation Policy
We understand that plans can change. Our cancellation policy is designed to be fair and transparent.
Cancellation Charges
- More than 24 hours before departure: Full refund
- 12-24 hours before departure: 50% cancellation charge
- Less than 12 hours before departure: No refund
- No-show: Full charge applies
Refund Process
Refunds will be processed within 5-7 working days to the original payment method.
Special Circumstances
In case of emergencies or exceptional circumstances, please contact our customer service team for assistance.