Legal Information

Cancellation Policy

We understand that plans can change. Our cancellation policy is designed to be fair and transparent.

Cancellation Charges

  • More than 24 hours before departure: Full refund
  • 12-24 hours before departure: 50% cancellation charge
  • Less than 12 hours before departure: No refund
  • No-show: Full charge applies

Refund Process

Refunds will be processed within 5-7 working days to the original payment method.

Special Circumstances

In case of emergencies or exceptional circumstances, please contact our customer service team for assistance.